About IT Support Group

Empowering IT professionals to advance their careers since 2020

Our Story

This is an IT Support Group was born out of frustration. When searching for professional IT communities online, the response was always the same: "This is not a tech support group." But why not? IT professionals deserve a place where they can get honest career advice, technical guidance, and peer support without judgment.

Founded in 2020, we set out to create something different: a genuine community where IT professionals at every level could connect, share experiences, and help each other grow. What started as a small Facebook group quickly grew into a thriving community of over 100,000 IT professionals across multiple platforms.

What We Do

We provide IT professionals with the resources and community they need to succeed:

  • Weekly Newsletter: Curated career tips, industry news, and salary insights delivered to your inbox every week
  • Career Advice: Guidance on everything from landing your first IT job to negotiating six-figure salaries
  • Salary Transparency: Annual IT salary surveys helping professionals understand their market value
  • Technical Guides: Tutorials on cybersecurity, penetration testing, homelab setups, and more
  • Community Support: Active Facebook and Discord communities where you can ask questions and get real answers

Our Community

The IT Support Group community includes professionals across the entire IT spectrum:

  • Help desk technicians just starting their careers
  • System administrators managing enterprise infrastructure
  • Cybersecurity analysts protecting organizations from threats
  • DevOps engineers automating deployment pipelines
  • IT managers and directors leading technical teams
  • Career changers transitioning into technology

Whether you're troubleshooting your first ticket or architecting cloud solutions, you'll find peers who understand your challenges and can offer real-world advice.

Join Us

Ready to level up your IT career? Here's how to get involved:

Contact Us

Have questions, feedback, or want to collaborate? We'd love to hear from you.

Email us at: [email protected]

Interested in sponsoring or advertising? Learn about partnership opportunities.